respawn.codes

Nintendo Switch · Error code

2155-8007

Your Switch couldn’t connect to an online service such as the eShop — frequently a temporary server-side issue.

Often server-side Last reviewed June 13, 2026

Explanation

What this error means

Error 2155-8007 appears when you try to use an online feature, often the Nintendo eShop, and the console can’t connect to the service. It commonly reflects a temporary outage or heavy load on Nintendo’s side, though a weak connection or a console needing an update can contribute.

Official reference: Nintendo support page for 2155-8007

Diagnosis

Most likely causes

Cause How likely Fixable at home?
Nintendo service outage or heavy load Very likely No — wait and retry
Weak or unstable connection Possible Yes — improve signal
Console needs a system update Possible Yes — update the system
DNS struggling to reach the service Possible Yes — change DNS

Repair

How to fix it

Ordered easiest-first. Try the next step only if the error comes back.

  1. Check the Nintendo network status

    Visit support.nintendo.com/networkstatus. If the eShop or online services show maintenance or an outage, the fix is simply to wait.

  2. Update the system

    System Settings > System > System Update. Online features expect current firmware, and an out-of-date console can be refused.

  3. Restart and strengthen the connection

    Restart the Switch, and move closer to the router or undock it to improve a weak wireless signal.

  4. Power-cycle your network

    Unplug the router for a few minutes and restart it to clear an unresponsive state.

  5. Set a public DNS

    In Internet Settings, set DNS manually to 8.8.8.8 / 8.8.4.4 or 1.1.1.1 if lookups to the service are failing.

Escalation

When it's not your fault

Signs the problem is on Nintendo's side — or in the hardware — rather than anything you can change:

  • The network status page shows maintenance or an outage.
  • The error hit at a busy time, like a major release or a sale launch.
  • It cleared on its own later with no changes from you.
When to contact Nintendo: If the error persists with a strong connection, an updated system, and healthy network status, contact Nintendo Support. Check the official Switch server status page first, then reach Nintendo support if the error persists.

Questions

FAQ

Did I do something wrong?

Usually not. 2155-8007 most often reflects a service-side outage or congestion. Checking the network status page first saves troubleshooting time.

How long should I wait?

Try again in 20–30 minutes, then hourly. Posted maintenance windows usually list an end time — retrying before that won’t help.

Could my console need updating?

Yes — online services can refuse out-of-date firmware. Running a system update is a quick thing to rule out.

2110-3127 Your Switch can’t get online because of a DNS problem — either a wrong manual DNS entry or your DNS service acting up. 2110-2003 Your Switch couldn’t make first contact with the wireless router — it failed before even getting an IP address. 2123-1502 An error hit while connecting to the internet, downloading software, or launching a downloaded game. 2137-8006 A download couldn’t finish on your Switch — the transfer broke partway and the console gave up.