Sony · PlayStation 5
PlayStation 5 error codes
CE, WS and NW error codes for the PlayStation 5 — what each one means and the fixes that actually work.
Having trouble right now? Check the official PS5 server status before troubleshooting — if the network is down, no fix on your end will help.
CE-105799-1 Your PS5 can’t reach Sony’s servers — caused by anything from a PSN outage to your own router or DNS. Mixed CE-108255-1 A game or app on your PS5 has crashed — usually a one-off, but corrupted data or a missing update can make it repeat. Fix at home CE-110538-8 Your PS5 failed to read a Blu-ray disc — most often a dirty or damaged disc, sometimes the drive itself. Hardware CE-118446-4 Your PS5 hit a problem while updating the system software or one of its built-in system apps. Mixed NW-102216-2 An error occurred while your PS5 was connecting to PlayStation Network — a network-layer failure between console and PSN. Mixed NW-102417-5 Your PS5’s network connection timed out — it asked, waited, and gave up before getting an answer. Fix at home WS-116486-6 Your PS5 reached the internet but hit a problem connecting to PlayStation Network’s servers — frequently Sony-side. Server-side