PlayStation 5 · Error code

CE-100005-6 — PS5 Error CE-100005-6: What It Means & How to Fix It

A game or application can’t load on your PS5 — commonly corrupted data, a missing update, or a disc-read snag.

Multiple causes Last reviewed June 13, 2026

What this error means

CE-100005-6 is documented as “the game or application can’t load.” The title failed to start because the console couldn’t read or assemble what it needed. The usual roots are corrupted or partial game data, a missing patch, or — for disc games — a read problem, all of which are typically fixable at home.

Official reference: Sony support page for CE-100005-6

Most likely causes

Cause How likely Fixable at home?
Corrupted or partial game data Very likely Yes — reinstall
Missing game update Likely Yes — update the game
Disc dirty or misread (disc copies) Possible Yes — clean / reseat
Database index needs rebuilding Possible Yes — Safe Mode rebuild

How to fix it

Ordered easiest-first. Try the next step only if the error comes back.

  1. Check for a game update

    Highlight the game, press Options > Check for Update. A missing or interrupted patch is the most common load blocker.

  2. Restart the PS5

    Power > Restart PS5 (not Rest Mode) clears a transient state that can stop a title loading.

  3. Rebuild the database

    Safe Mode (hold power to the second beep) > Rebuild Database reindexes storage without touching games or saves.

  4. Clean the disc, if it’s a disc copy

    Wipe the disc from the centre outward and reseat it straight — a read hiccup at load can surface as this code.

  5. Delete and reinstall the game

    If it still won’t load, delete the title (Options > Delete) and reinstall. Saves are stored separately and kept.

When it's not your fault

Signs the problem is on Sony's side — or in the hardware — rather than anything you can change:

  • It began right after the game’s latest patch — a developer-side bug.
  • Other players report the same title refusing to load after an update.
  • Only this one game is affected; everything else runs fine.
When to contact Sony: If many different titles fail to load even after rebuilds and reinstalls, suspect the storage hardware and contact PlayStation Repairs. Check the official PS5 server status page first, then reach Sony support if the error persists.

FAQ

Will reinstalling lose my save?

No. Saves live in separate storage and sync to the cloud with PS Plus, so reinstalling the game keeps your progress.

Why only one game?

That points at the title — a corrupted install or a buggy patch. Reinstall it and check for a newer update before suspecting the console.

Disc or digital — different fix?

Mostly the same: update, restart, rebuild, reinstall. For disc copies, also clean and reseat the disc.