Microsoft · Xbox One
Xbox One error codes
Xbox One error codes — startup, update, and Live connection problems with practical fixes.
Having trouble right now? Check the official Xbox One server status before troubleshooting — if the network is down, no fix on your end will help.
0x80048051 Xbox One couldn’t sign you in — usually a temporary Microsoft account or Xbox services issue. Server-side 0x8007005 Xbox One couldn’t get your profile during sign-in — usually a temporary account-services or sign-in-state issue. Server-side 0x803F9008 A game won’t play because the console can’t verify your licence — almost always a “home Xbox” or offline-licence issue. Mixed 0x87DD0005 Xbox One hit a problem reaching Xbox network services — a sign-in or connection error that’s often service-side. Server-side 0x87DD0013 A game or app wouldn’t launch on Xbox One — usually an Xbox network/service hiccup or a licence check that didn’t complete. Mixed 0x87E00016 A game wouldn’t install on Xbox One — typically a corrupted install, a queue problem, or a services hiccup. Mixed 0x87E10BC6 A game can’t be downloaded, installed, or launched because it’s unavailable — removed from the catalog, region-locked, or temporarily delisted. Mixed 0x91D70000 Xbox One couldn’t play the disc — usually a dirty or damaged disc, sometimes the disc drive itself. Hardware 87E00008 A game failed to start on Xbox One — commonly a temporary services issue or corrupted local game data. Mixed 87E0000F A game or app failed to download or install on Xbox One — often a stalled queue, storage, or services issue. Mixed E100 A startup/update error on Xbox One — the system update failed and the console can’t finish booting normally. Mixed E101 An Xbox One startup error after a failed system update — usually fixed with an offline update from USB. Mixed E102 Xbox One won’t start or update because a system update failed — the offline update usually repairs it. Mixed E105 Xbox One fails to start with error E105 — a corrupted system update that typically needs an offline update or reset. Hardware E208 An update error on Xbox One — the console hit a problem while updating, but it usually still boots to the troubleshooter. Mixed