respawn.codes

Xbox One · Error code

0x87E10BC6

A game can’t be downloaded, installed, or launched because it’s unavailable — removed from the catalog, region-locked, or temporarily delisted.

Multiple causes Last reviewed June 13, 2026

Explanation

What this error means

Error 0x87E10BC6 occurs when you try to download and install or launch a game and it can’t be served to you. Microsoft’s explanation is that the game may be temporarily unavailable, unavailable in your region, or no longer in the catalog. It’s a content-availability issue, not a console fault.

Official reference: Microsoft support page for 0x87E10BC6

Diagnosis

Most likely causes

Cause How likely Fixable at home?
Game temporarily unavailable on the store Likely No — retry later
Title removed or delisted from the catalog Likely No — content gone
Game not available in your region Possible Sometimes — region/account
Game Pass title rotated out of the library Possible No — buy or wait

Repair

How to fix it

Ordered easiest-first. Try the next step only if the error comes back.

  1. Check Xbox status, then retry

    If the store or services are having issues, a delisting may only be temporary — wait a while and try again.

  2. Confirm the title is still available

    Search the Microsoft Store for the game. If it no longer appears, it has likely been delisted or rotated out of Game Pass.

  3. Verify your region matches the content

    Settings > System > Language & location. A game limited to other regions won’t install on an account set elsewhere.

  4. Check your Game Pass membership

    If it was a Game Pass title, confirm your membership is active and the game is still in the catalog — libraries rotate over time.

  5. Restart and re-sign-in

    Refresh the store by restarting the console and signing in again before a final retry.

Escalation

When it's not your fault

Signs the problem is on Microsoft's side — or in the hardware — rather than anything you can change:

  • The game vanished from the store around the time the error appeared.
  • News or the developer confirmed the title was delisted.
  • Friends in other regions can see the game but you can’t.
When to contact Microsoft: If the game is clearly still available in your region and active in your library but still won’t install, contact Xbox Support. Check the official Xbox One server status page first, then reach Microsoft support if the error persists.

Questions

FAQ

Did I lose a game I bought?

A delisted game you already own usually stays in your library to reinstall, even if it’s off the store. If you can’t reinstall a purchase, contact Xbox Support.

Why is it “unavailable in my region”?

Some titles are licensed only in certain countries. The store ties availability to your account’s region setting.

Is this a console problem?

No — it’s about the content’s availability, not your hardware. Nothing on the console needs fixing.

E100 A startup/update error on Xbox One — the system update failed and the console can’t finish booting normally. E101 An Xbox One startup error after a failed system update — usually fixed with an offline update from USB. E102 Xbox One won’t start or update because a system update failed — the offline update usually repairs it. E105 Xbox One fails to start with error E105 — a corrupted system update that typically needs an offline update or reset.