Explanation
What this error means
Error 0x87dd0013 occurs when you try to launch a game or app and it fails to start. It typically points to a temporary problem reaching Xbox network services — the console couldn’t confirm your licence or sign-in state at launch — rather than a fault with the game itself.
Official reference: Microsoft support page for 0x87DD0013
Diagnosis
Most likely causes
| Cause | How likely | Fixable at home? |
|---|---|---|
| Temporary Xbox network/service issue | Very likely | No — wait, then retry |
| Sign-in or licence check didn’t complete | Likely | Yes — re-sign-in |
| This isn’t your home Xbox (offline licence) | Possible | Yes — set home Xbox |
| Corrupted local game data | Possible | Yes — reinstall |
Repair
How to fix it
Ordered easiest-first. Try the next step only if the error comes back.
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Check Xbox status
Look at the Xbox status page. If “Xbox Live Core Services” or account services are down, the only fix is to wait for recovery.
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Sign out and back in
Press the Xbox button > Profile & system > sign out of your profile, then sign back in to refresh the licence and sign-in state.
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Restart the console
Restart (Profile & system > Restart console) to clear a stale session that’s blocking the launch.
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Set this console as your home Xbox
Settings > General > Personalization > My home Xbox. Your home Xbox plays your digital library even when services are flaky or you’re offline.
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Reinstall the game if only one is affected
Uninstall and reinstall the specific title; saves are stored in the cloud, so progress is safe.
Escalation
When it's not your fault
Signs the problem is on Microsoft's side — or in the hardware — rather than anything you can change:
- The Xbox status page shows service problems at the same time.
- Many players report the same launch failure at once.
- It clears by itself once services recover, with no changes from you.
Questions
FAQ
Is the game broken?
Usually not. 0x87dd0013 is generally a service or licence-check issue at launch, not a problem with the game files — which is why setting your home Xbox often fixes it.
What does “home Xbox” do?
It lets that console play your digital games offline and share them with everyone who signs in locally. It removes the per-launch online licence check that this error trips over.
Will I lose saves reinstalling?
No — Xbox syncs saves to the cloud, so reinstalling a game keeps your progress.